Every bank is legally obliged to provide this information sheet to its customers. This does not affect the protection of your deposits.
You do not need to take any action.
Contents of the Information Sheet
The information sheet provides you with a brief overview, in a legally prescribed format, of the protection of your deposits and the deposit guarantee scheme responsible for you (in our case: ESA). It contains inter alia the following information:
- Up to what amount your deposits are protected in the case of a payout event
- Within what period your deposits will be compensated in the case of a payout event
- In what currency the compensation will be paid
- Contact details of ESA
Contacting in the case of a payout event
ESA is solely responsible for processing compensation in the case of a payout event involving a bank. The occurrence of a payout event must be officially determined by the Financial Market Authority (FMA). Only in such a case would the deposit guarantee scheme contact you directly. Here, too, you do not need to take any action initially.
ESA has no access to your account. We are therefore unable to provide any information about your account or request changes to your account details, even in the case of a payout event.
If you have any questions about account management or your bank, please contact your bank directly. Any correspondence addressed to us regarding the depositor information sheet will not be forwarded to the bank.
Andreas Breiteneder
„Our member banks provide information about the relevant deposit guarantee scheme once a year.
This is for your information only, you do not need to take any action.”